Doodlebump Terms and Conditions
The term ‘Doodlebump’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 23 Kingsway, Lytham St. Annes, FY8 1AB. The term ‘you’ refers to the user or viewer of our website.
For any queries or requests, please email us at firstname.lastname@example.org
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Unless otherwise agreed, the price of goods will be that ruling in Doodlebump’s price list at date of despatch. We reserve the right to alter prices at any time without notice.
We hope that you will be completely satisfied with your product. However, it may be necessary to return your product to us in some limited circumstances.
As all of our goods are personalised and made to order we regret that we can only accept returned goods in the event of a fault. Please check spellings carefully when ordering. You the Customer are solely responsible for inspecting the product upon delivery. You must contact Doodlebump should you wish to inform us of damaged, defective or missing goods and/or delivery discrepancies within 48 hours of your delivery being made. Should you need to return a product due to an error on our part we will exchange or refund the product for you. We will also refund any reasonable associated carriage costs.
In this unlikely event please return the item to us within 10 days with a Return Authorisation Number stuck to the outside of your package. This number can be obtained by contacting us at email@example.com with your order number and details.
We will refund any money received from you using the same method originally used by you to pay for your purchase.
Products are made to order and Doodlebump cannot offer a money back guarantee.
While we try to represent our artwork in the truest way possible, there may be colour variance. Every computer monitor is calibrated differently, therefore it is not possible to be 100% accurate on colour matching when comparing the website images and the final output of the art.
Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
We do not warrant that materials/items for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
Doodlebump is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Doodlebump may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st April 2012.
There are activities on our website where the collection of Personally Identifiable Information (PII) is necessary. Those actions include making a purchase; entering a contest, sweepstakes or giveaway; creating an account on our site; filling out a survey, and submitting a contact form.
What we collect
We collect the following information:
- Shipping/billing address
We DON’T collect
Payment information (which is processed through PayPal) and passwords (which are fully encrypted).
Additionally, when you make an order on our website, we can access your IP address and anonymized Google Analytics information about how you navigate our site which we may use to make our services better.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
From time to time, we may also use your information to contact you if we have a question about your order. We may use the information to customise the website according to your interests.
Personal data is retained securely and indefinitely, and you may request that we delete your data at any time.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Who we share your information with
We use third-party companies to help us complete your order, and advertise and/or market our products. These third-party companies include:
- Paypal: payment collection service
- Facebook, Google, Bing and Twitter: advertising services
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will never use your personal information to send you promotional information from third parties.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Doodlebump, 23 Kingsway, Lytham St. Annes, FY8 1AB.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
If you wish to provide feedback or if you have questions or concerns, or wish to exercise your rights related to your personal data, please contact us by email at email@example.com, or by mail at:
Lytham St. Annes